WEBCAST - Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.
Posted: August 21, 2008 | Premieres: September 10, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Software Testing

TECHNICAL ARTICLE - In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Business Activity Monitoring | Business Performance Management | Business Process Management | CRM | Dashboards | ERP | Operational Support Systems | SOA | Web Services

WHITE PAPER - This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Business Process Management | Collaboration | Customer Satisfaction | Downtime | Metrics | Project Management | Quality Control | SOA | Software Development Life-Cycles | Testing

WHITE PAPER - IBM has identified five key aspects of SOA service lifecycle management, each of which crosscuts the entire SOA lifecycle. In this whitepaper learn how they bridge multiple technologies and environments, and highlight crucial elements of a successful SOA.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Business Process Management | Change Management | Collaboration | IT Systems | Portfolio Management (IT Management) | SOA | SOA Governance | Testing

PODCAST - This webcast talks about SOA governance, the IBM SOA governance model and the ways IBM assists clients with SOA governance.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  Business Process Management | Business Processes | Business Service Management Software | Change Management | Integration Server Software | Model Driven Architecture | SOA Governance | WebSphere

WEBCAST - In this webcast Tom Dwyer & Jan Popkin show how Enterprise Architecture creates successful SOA by aligning IT with business goals.
Posted: August 19, 2008 | Premiered: August 19, 2008


Topics:  Business Process Management | Data Management | Enterprise Architectures | IT Systems | SOA | Software

WHITE PAPER - In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Access Control | Business Models | Business Process Management | CRM | Decision Support Systems | Internet | Marketing | Sales | Systems Management

WHITE PAPER - This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Application Life-Cycle Management | Asset Management (Finance) | Business Process Management | CRM | Customer Satisfaction | ERP | Help Desks | IT Services | ITIL | Productivity

PODCAST - A well-developed enterprise architecture solution enables organizations to respond rapidly, effectively and positively to the opportunities and challenges presented by today's market changes.
Posted: August 19, 2008 | Premiered: August 19, 2008


Topics:  Business Process Management | Business Processes | Content Management | Enterprise Architectures | Model Driven Architecture | Systems Management

WHITE PAPER - TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Application Life-Cycle Management | Business Process Management | CRM | Customer Satisfaction | Customer Service Best Practices | Customer Support Software | Help Desks | Productivity | Project Management

SOFTWARE DEMO - Watch this demo and discover how DevSuite can streamline Application Lifecycle Management. Explore the entire suite or a single module using the links below. Remove the guesswork from day to day development with DevSuite.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Access Control | Application Integration | Application Life-Cycle Management | Best Practices | Business Process Management | Knowledge Management | Project Management | Testing | Workflow Management Coalition

WHITE PAPER - With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today.
Posted: August 18, 2008 | Published: August 18, 2008


Topics:  Application Development | Audit Trails | Business Process Management | Collaboration | Data Migration | File Management Programs | File Transfer Protocols | Network Management

WHITE PAPER - Read this white paper to address the challenge of translating archiving processes into a direct electronic interface, avoiding paper altogether, and to image that content as early in the process as possible.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Business Process Management | Content Management | Document Imaging | Document Imaging Software | Document Management Software | Document Production | SLA

PRODUCT LITERATURE - The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper.
Posted: August 12, 2008 | Published: January 1, 2007


Topics:  Business Process Management | Hardware | Human Resources Management | Human Resources Software | Internet Access | Records Management | Records Management Software | ROI

VIDEO - This Videocast discusses how to develop a business case for an SOA. Discover the role SOA plays in business process management.
Posted: August 12, 2008 | Premiered: August 12, 2008


Topics:  Business IT Alignment | Business Process Management | Business Process Management Software | SOA | SOA Governance