WHITE PAPER - In August 2008, Gartner published "A Buyers Guide to Secure Web Gateways", this guide lists the most advanced features buyers should consider to help them select the best solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Authentication | GUI | Instant Messaging | Internet | Malware | Security | SSL | VPN | Web Services

WEBCAST - Find out what native Unified Communications security features are available for Exchange Unified Messaging and Office Communications Server deployments and how to correctly configure them
Posted: November 17, 2008 | Premieres: December 4, 2008


Topics:  Instant Messaging

WHITE PAPER - Read this E-Guide and explore how constructing your service organization around SIP and utilizing SIP-based contact center can make managing premium service channels more effective and interactively guide lower-value clients.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Call Center Management | Call Centers | CRM | Customer Service | Instant Messaging | Marketing | SIP | VoIP

WHITE PAPER - Regulatory compliance, legal discovery and storage management issues are driving more organizations to consider email archiving. Here's what you should know when making decisions about your organization's use of email archiving technology.
Posted: October 30, 2008 | Published: October 30, 2008


Topics:  Electronic Discovery | Email Archiving | Email Archiving Software | Instant Messaging | Knowledge Management | Regulatory Compliance | Storage Management

WHITE PAPER - Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Best Practices | Instant Messaging | Malware | Messaging Security | Networking | Productivity | Records Retention | Regulatory Compliance

WHITE PAPER - Is your business planning a migration to Exchange Server 2007? It's not easy. This Quest white paper discusses how proper planning and execution help overcome migration challenges.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  Collaboration | Email Server Software | Enterprise Systems | Instant Messaging | Microsoft Exchange | Server Management | Unified Messaging

WHITE PAPER - This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies.
Posted: October 24, 2008 | Published: October 22, 2008


Topics:  Authentication | Data Encryption | Email | HTTP | Instant Messaging | Security

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: October 24, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems

WHITE PAPER - This paper analyzes cyber crime from several perspectives and proposes ways to guard against it and discusses the nature of Crime 2.0 attacks from both the user's and the criminal's points of view.
Posted: October 16, 2008 | Published: October 15, 2008


Topics:  Business Models | Enterprise | Instant Messaging | Internet | Security | Software | Trojan Horses

WHITE PAPER - The integration of unified communications and advances in wireless technology have created opportunities for companies to integrate mobility into the organization.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Instant Messaging | Mobile Device Management | Mobile Workers | Unified Messaging | Videoconferencing Services | Web Conferences

WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - This paper explains why it is important to control unauthorized applications and devices, discusses the different approaches and highlights how integrating this functionality into malware protection is the simplest and cost-effective solution.
Posted: October 2, 2008 | Published: September 23, 2008


Topics:  Instant Messaging | Malware | Security Audits | Security Policies | Security Threats | Storage Devices | VoIP

CASE STUDY - The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Identification Systems | Instant Messaging | Internet | Security Management | Web Content Management | Web Services Security

WHITE PAPER - This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Enterprise | ERP | Instant Messaging | Mobile CRM | Mobile Device Management | Mobile Workers | Wireless Networks

WEBCAST - In the process of electronic discovery, data of all types can serve as evidence. This webcast will help define e-discovery and identify ways to avoid making serious mistakes.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Calendar Management Software | CRM | Database Management | Document Management | Domino | Electronic Discovery | Email | Instant Messaging | Word Processing Software